Learn how to use and manage World's #1 CRM!
Mondays, 16:00 - 18:00
Wednesdays, 18:30 - 20:30
Learn how to use and manage Salesforce to help companies and organizations manage their customers.
2. Data Access and Security
3. User Management and Troubleshooting
4. Salesforce Everyday
5. Customize Salesforce
6. Automate Business Processes
7. Data Management
8. Report on Your Data
9. Using Reporting Data
10. Extending Salesforce
11. Wrap-up and Superbadge
Check out the trailmix we are going along!
Salesforce is the world's customer relationship management system number one!
There are many job opportunities with Salesforce
You can achieve qualifications through self-study
After this course:
You have a basic understanding of Salesforce CRM system.
You are prepared to start learning for the Salesforce Administrator Certificate.
You can study several qualifications in the Salesforce Trailhead.
Fluent in English
Interested in CRM systems
Time commitment at least 8 hours a week (classes + self-study)
Register on Trailhead and complete this trailmix
Desirable: Business background (at least 3 years of professional experience)
Go on and prepare for the Salesforce Administrator (ADM201 or ADX201) - your 1st Salesforce Certificate
Start an internship with your new Salesforce skills!
See what a Salesforce Administrator does in the daily business life!